NDIS and DVA support across Greater Sydney

Quality care, delivered
with genuine connection

Registered nurses and social support for NDIS participants and veterans, delivered in your own home and community.

DVA Registered ProviderSupporting NDIS Participants
An Alabaster Health support worker in a branded ivory shirt laughing with a young woman with Down syndrome, her hand resting gently on her arm.
NDIS supports

Core and capacity building supports, self managed or plan managed.

DVA registered

DVA community nursing for Veteran Card holders.

Registered nurses

Clinical care delivered by registered and enrolled nurses, not support workers.

Western Sydney based

Support delivered in your local area, in your own home.

Every person deserves care that treats them as a whole person

We work with people from all backgrounds and cultures, because every individual deserves to thrive in their home, their community, and in their own way. Three values sit at the heart of what we do, and they shape how we support the people and families who place their trust in us.

Compassion

Kindness first, always, we see the person before the plan. 

Hope

We believe in what’s possible, and we support people toward it. 

Purpose

Care with intention, every visit, every moment, matters. 

NDIS services

Five supports that cover clinical care, daily living, and the parts of life that hold everything else together.

Community Nursing Care

Wound care, medication management and complex health support, delivered at home by registered and enrolled nurses.

NDIS

Supported Independent Living

Support to live independently, from personal care to running a holdhouse, in shared or individual homes.

NDIS

Support Coordination

One on one help to understand your NDIS plan, connect with the right providers and build your own confidence.

NDIS

Community Partnership

Building genuine connections in your local community, matched to your culture, interests and goals.

NDIS

NDIS Support Workers

One-on-one support in your day, at home or out in the community, from a team who stay.

NDIS
An Alabaster Health community nurse crouched at eye level beside a man who uses a wheelchair, both laughing together in his lounge room.
Why families choose us

Clinical skill, without losing the human part

Our nurses bring hospital-level care into the comfort of home, helping prevent avoidable hospital stays. Our coordinators and support workers keep every provider, family member and support team talking to each other.

You get a consistent team who learn your routine, your household and what matters to you.

Support for veterans

Practical, everyday care for Veteran Card holders, including war widows and widowers, that respects their service and helps them stay independent at home.

DVA Community Nursing

In-home nursing including medication support, wound care, hygiene assistance and palliative care.

DVA

How support starts

You get in touch

Tell us about the person, their plan and what they need. A referral form, a call or an email all work.

We match the team

We look at culture, language, goals and clinical need, then put forward the workers and clinicians who fit.

Support begins

Your team steps in, and stays. We review with you regularly and adjust as things change.

Who we work with

Referrals reach us from a lot of different directions. Whichever one you are coming from, the first step is the same conversation.

Participants and families

You can refer yourself. You do not need a coordinator, and you do not need to have everything worked out before you call.

NDIS

Support coordinators and plan managers

Send us the plan and the goals. We will tell you honestly whether we can staff it, and by when, before you commit.

NDIS

Hospital discharge planners and GPs

Refer a patient with wound care, medication management or complex clinical needs, and we will pick it up at home so a discharge is not delayed.

NDIS

Veterans, war widows and widowers

If you hold a Veteran Card and have an assessed clinical need, ask your GP, hospital doctor, discharge planner or nurse practitioner to refer you to us.

DVA

What support can actually include

Service names are abstract. These are the things our nurses and support workers are in homes doing every week.

Clinical care

  • Wound assessment, dressing and review
  • Medication administration and Webster packs
  • Catheter, stoma and continence care
  • Diabetes support and blood glucose monitoring
  • Training your support workers on a clinical task

Everyday living

  • Personal care, showering and dressing
  • Meal planning, shopping and cooking together
  • Keeping the home running
  • Getting to appointments and activities
  • Overnight and 24-hour support where funded

Connection and planning

  • Understanding what your plan actually funds
  • Finding and comparing providers
  • Building routines and independence skills
  • Getting back into community and interests
  • Evidence gathering before a plan review

Questions we get asked

If yours is not here, ask us. We would rather answer it now than after you have signed with someone.

We are currently completing our NDIS registration. In the meantime, we support self managed and plan managed participants, and we’re happy to update you on our registration progress and timeline, just ask. 

Yes, both. Once our NDIS registration is complete, we’ll also support NDIA managed participants. The management type only changes how invoices are handled, not the quality of support you receive.

We match on culture, language, interests, gender preference and clinical need, and we roster for consistency so you are not meeting a new person every week. You meet workers before they join your regular roster.

We’re based in Western Sydney and that’s where we’re most established. We service Greater Sydney and are expanding as we grow. If you’re outside Western Sydney, ask anyway, we’ll tell you honestly whether we can staff it properly rather than stretching and letting you down. 

We come back to you with next steps, an assessment time, and a realistic start date. If we are not the right provider for what you need, we will say so and point you somewhere better.

Ready to talk about someone you care for?

Send us a referral and we will come back to you with a plan, a team and a start date.