Feedback or a complaint?
If something has not gone the way it should, we want to hear it. Every complaint is acknowledged, and you can ask for it to be handled by someone not involved.
Contact
Get in touch
Whether it’s for you or someone you love, get in touch with questions about our services, feedback, or anything you are not sure about. If you already know you want to start supports, the referral form is quicker.
Send us a message
We’ll get back to you within one business day. If it’s urgent, please call us rather than email.
Need help now? We’re not a crisis service. If you or someone else is in immediate danger, call 000. For urgent mental health support, call the NSW Mental Health Line on 1800 011 511 or Lifeline on 13 11 14, any time, day or night.
Phone
0412 712 721
Email
info@alabasterhealth.com.au
Area we cover
We support people across Western Sydney. Outside the area? Ask anyway and we’ll tell you honestly whether we can help.
Hours
Monday to Friday, business hours. Nursing visits are arranged around you, and supported living runs around the clock.
Prefer to message?
Message us on WhatsAppOpens WhatsApp on your device. We reply Monday to Friday, business hours.