Three generations of a Vietnamese Australian family sharing afternoon tea with their support worker.

A plan review goes better when it is a summary of things already documented rather than a recollection. Most of that work happens quietly across the year.

Keep a record as you go

  • Notes on what worked, what did not, and what changed
  • Reports from allied health, nursing and any treating specialists
  • Incidents, hospital admissions or falls, with dates
  • Hours actually used against hours funded
  • Goals you met, and goals that turned out to be the wrong goals

Talk about function, not diagnosis

The NDIS funds supports against functional impact. A diagnosis on its own explains little. What matters is what you can do unaided, what takes significantly longer, what is unsafe without support, and what you cannot do at all.

Bring the people who see it

A support worker who is with someone three days a week often has a clearer picture of daily function than anyone else. With consent, their observations are worth including.

Be honest about the bad days

People often describe their best day, because describing the worst one is uncomfortable. A plan built on your best day will not hold. Describe the range.

Ask your providers for input early

Reports take time to write. Asking a month ahead gets you a considered document. Asking three days ahead gets you a rushed one, or nothing.

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